JUDO OPS FULLY AUTOMATES THE DAY TO DAY OPERATIONS OF YOUR AMAZON GERMANY BUSINESS

When you join Judo Ops, we assign a pre-trained Native German Amazon account manager to your DE account who handles all of the everyday tasks associated with operating your business in Germany.

 

Their responsibilities include:

 

Customer support

Answering all incoming customer questions and comments

 


Listing monitoring

Monitoring listings' reviews & attempting contact with customers who have left a negative review

 


Feedback monitoring

Monitoring seller feedback and messaging customers who have mistakenly left a product review as feedback

Publicly responding to seller feedback

 


Refund/Return Management

 

Sending messages to customers who submit a refund request or return their item

 

 


Amazon Support Communication

Submitting seller support tickets

Resolving issues with orders

Resolving issues with FBA and incoming inventory replenishment shipments


 

 

 

HERE IS HOW IT WORKS

 

 

 


 

 

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Your account manager is plug-and-play. They are pre-trained and experienced navigating Seller Central.

 

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Once initiated, your Judo Ops account manager will learn about your brand to get a feel for how you like to deal with customers and with Amazon so that their actions perfectly reflect your company and brand identity.

 

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Your Judo Ops account manager only needs access to a small portion of your Amazon account, so there is no risk to your business of your account manager accessing any information or resources you don't want them to access.

 

 


Judo OPS PUTS YOUR AMAZON DE BUSINESS ON AUTOPILOT